Terms of Service
Welcome to Advanced Appliance™ Repair Service (“Company,” “we,” “our,” or “us”). By accessing or using our website, requesting service, or scheduling an appointment, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our services.
1. About Our Company
Advanced Appliance™ Repair Service has been proudly serving the communities of Monmouth and Middlesex Counties in New Jersey for over 30 years. We are an award-winning, locally trusted appliance repair company known for courteous, professional, fast, and reliable service. Our goal is to meet and exceed customer satisfaction on every service call.
2. Services Provided
We provide factory-quality repair services for a wide range of kitchen and laundry appliances. Our services include fast, local, practical, accurate, and friendly repair solutions for most major appliance brands and models.
Our technicians are factory-authorized and supported by manufacturers, ensuring they have the training, knowledge, and expertise to diagnose and repair appliance issues efficiently. We use new, warranted Original Equipment Manufacturer (OEM) parts whenever applicable.
3. Appointments & Scheduling
Service appointments are scheduled at times that are most convenient for our customers. Appointment times are estimates and may vary due to traffic, job complexity, weather conditions, or prior service calls. We make every reasonable effort to arrive within the scheduled window.
4. Customer Responsibilities
Customers agree to:
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Provide accurate contact and service location information
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Ensure safe and reasonable access to appliances being serviced
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Inform us of any known appliance issues or prior repairs
Failure to provide accurate information may result in delays or additional service charges.
5. Communications
By contacting us or submitting a service request through our website, phone, or other communication channels, you consent to receive service-related communications such as appointment confirmations, service updates, and follow-ups via phone, email, or text message.
6. SMS / Messaging Terms
If you choose to opt in to receive SMS messages from Advanced Appliance™ Repair Service, those messages will be sent in accordance with our SMS / Messaging Compliance page.
SMS consent is optional and is not required to request service or schedule an appointment.
For full details regarding SMS communications, opt-out instructions, message frequency, and data usage, please review our SMS / Messaging Compliance page.
7. Warranty & Parts
We use OEM parts whenever available and applicable. Any warranties on parts or labor are subject to manufacturer terms and service agreements provided at the time of repair. Warranty coverage does not apply to misuse, abuse, or unrelated appliance failures.
8. Limitation of Liability
To the fullest extent permitted by law, Advanced Appliance™ Repair Service shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, website, or inability to access services.
9. Third-Party Links
Our website may include links to third-party websites for convenience. We are not responsible for the content, policies, or practices of third-party websites.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Phone: (732) 416-7430
Service Area: Advanced Appliance
23 Reids Hill Road, Morganville, NJ 07751