Morganville

New Jersey

732-416-7430
Contact Us

Privacy Policy

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you interact with our website, submit a service request, or communicate with us via phone, email, SMS, or other channels.

We are a local appliance repair company located in Morganville, Monmouth County, New Jersey, proudly serving Central New Jersey for over 30 years. Founded in 1992 by mechanical and electrical engineers, we are a factory-authorized, licensed, bonded, and insured service provider—not a franchise or referral agency.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

  • Full name

  • Phone number (including mobile number)

  • Email address

  • Service address

  • Appliance and service-related details

  • Any information you submit via contact forms, service request forms, or direct communication

b) SMS / Messaging Information

  • Mobile phone number

  • Message content related to service updates, scheduling, confirmations, or transactional notifications

We collect mobile numbers only for messaging you regarding service updates, offers, or transactional alerts.

c) Website Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies or similar tracking technologies (for basic site functionality and analytics)

2. How We Use Your Information

We use collected information solely for legitimate business purposes, including:

  • Scheduling and performing appliance repair services

  • Communicating service confirmations, reminders, and updates

  • Responding to inquiries and customer support requests

  • Sending transactional or service-related SMS messages (with consent)

  • Improving website functionality and service quality

  • Meeting legal, regulatory, and operational requirements

We do not use your information for unrelated or deceptive purposes.

3. SMS Messaging & Consent

By providing your mobile number and opting in through our website, forms, or direct communication, you consent to receive SMS messages related to:

  • Appointment confirmations

  • Service status updates

  • Technician arrival notifications

  • Transactional alerts or limited service-related offers

Message frequency varies based on service activity. Message & data rates may apply.

You may opt out of SMS messaging at any time by replying STOP.
To resume messages, reply START or contact us directly.

We do not send unsolicited or irrelevant SMS messages.

4. Information Sharing & Disclosure

We respect your privacy.

  • We do not sell, rent, or trade your personal information to third parties.

  • Information may be shared only with:

    • Service providers strictly necessary to operate our business (e.g., SMS delivery platforms, hosting providers)

    • Legal or regulatory authorities when required by law

All partners are required to maintain appropriate data protection standards.

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Ensure proper site functionality

  • Analyze basic traffic and performance

You may disable cookies through your browser settings, though some features may not function correctly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. While no system is 100% secure, we take privacy and security seriously.

7. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your information (subject to legal obligations)

  • Opt out of SMS communications at any time

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from individuals under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Information

For privacy-related questions, requests, or concerns, please contact us:

Phone: (732) 416-7430
Service Area: Advanced Appliance
23 Reids Hill Road, Morganville, NJ 07751

SMS Communication & Consent

If you provide your phone number through our website forms and consent to receive SMS communications, you agree to receive text messages from [Company Name] related to:

• Appointment reminders
• Service updates
• Notifications regarding your service requests

SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

Message frequency may vary depending on the type of service and communication. Standard message and data rates may apply according to your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly through our website.

For more information, please review our SMS Terms & Conditions page:
Privacy Policy
Terms-of-service